Below are the questions we’ve often got asked by existing and potential clients. If you didn’t find your answers, fill out the form below to ask. We’ll answer ASAP.
What is your MOQ (minimum order quantity)?
Our MOQ is 100 pcs per style. Meaning that we can make a minimum of 100 pieces of the same model. The model can be provided by us or made according to your instructions.
To enquire further reach out to us through the contact form below.
What is your lead time estimate for bulk orders?
It’s really difficult to give a general lead time estimate as there are too many “moving parts”. The best thing you can do is propose to us the amount you want us to make for you.
Do you offer discounts for bulk orders?
We do. And there’s no rule of thumb as to what type of discount you can expect but rest assured we offer reduced pricing for both single big orders and returning clients.
How to get a quote?
Fill in the contact form at the bottom of this page. The more details you provide, the better lead time and price estimates you’ll get.
Do you provide sampling services?
Yes, that’s the cornerstone of our business model because we mostly operate as the OEM clothing manufacturer.
What is the sample lead time?
Depending on the complexity. Usually no longer than 7-10 days.
Are your materials ethically sourced?
As we make our own materials, definitely yes.
We source our PET yarn from a reputable Taiwanese company Far Eastern New Century Corporation so again, definitively yes.
We source our organic cotton yarn from a reputable Turkish company UZ Pamuk A.S. so that’s a third yes.
We use both natural and synthetic fibres to create garments for our clients. If you are environmentally conscious, you’ll be happy to learn that we have both GOTS and GRS certificates for our fabrics.
What does GOTS mean?
It’s a certificate that proves that the fabric is made from yarns made from organic cotton.
What does GRS mean?
It’s a certificate that guarantees the yarns that constitute a fabric are made from recycled polyester.
Are you experts in any specific type of garments?
Even though we made every conceivable garment since 2005, we mostly made sportswear. From marathon tech tees and cycling bibs to waterproof jackets and everything in between.
How much information on my part do you need to start production?
Anything from a sample piece of clothes you want to send us, a rough idea or a sketch, to a full tech pack. We do charge a bit more for the package with designing services.
Do you offer ready-made clothing (private label)?
No, we don’t. However, we have more than enough tech packs in our archive to provide you with any garment you imagine.
Having said that, we don’t have finished items in stock and it will take some time to make your order. Still, it will be done quite fast.
Is it possible to only buy fabrics from you?
Absolutely. Since our fabric production capacity is 2.5 tonnes/day for one fabric in one pattern, it’s more than possible. You can get bamboo, organic cotton, and recycled polyester fabric, and more. Enquire further in the contact form below.
Where are your manufacturing facilities?
We have 2 factories in Serbia (South-Eastern Europe). There’s not a single segment of garment production that happens outside these facilities. As European clothing factories, we can help clothing brands improve their CSR rating.
How do you deliver to EU and UK, being that Serbia is not in the EU?
The delivery is not affected negatively by the fact that Serbia isn’t an EU member. There’s more paperwork, but the paperwork is handled on our part.
Are there any import fees I should know about?
Serbia has signed a free trade agreement with the EU so the only fee that you are supposed to pay is the fixed customs clearance fee. They never cost more than 100€ regardless of the value of your order.
How do you handle delivery?
When we can, we’ll handle both the delivery and dealing with the customs ourselves. Meaning our drivers will deliver your order to your doorstep.
When we can’t, we send orders by FedEx and DHL.
What are the available payment options?
Wire transfer and if needed, Paypal.
Can I visit your facilities?
Yes, yes, yes. We actually encourage both the existing and potential clients to visit us whenever they can. In the months to come, you’d even be able to stay in one of the apartments we made at the factory grounds in our factory in South-Eastern Serbia.
Do you do product labeling?
Yes, we do.
Do you make swing tags?
Yes, we do.